Dorset Police is launching a new summer-long campaign to help reduce demand on their 101 non-emergency number.
The new campaign – whichever way you choose to contact us, #ItsPersonal aims to educate visitors to the area about the different ways to contact the police and explain that every contact the Force receives about a policing issue is answered by a member of the team, whether it’s online or by phone.
The launch will coincide with the May bank holiday and the half term break, which often brings more people to Dorset. This increase in visitors leads to a rise in calls to our 101 non-emergency number, which can inevitably impact on waiting times.
By reassuring anyone who wants to make contact with the police, be that online or over the phone, that their query will be dealt with by a real person, it is hoped more people will choose to use the online contact options and there will be a reduction in the non-emergency call waiting times. If more people use our online contact methods, it leaves the phone lines free for those who might not have access to the internet to contact us.
Anyone wishing to contact us with non-emergency queries or reports can easily access our online options – Request a Call Back, Report Crime Online and Email 101.
Report Crime Online – dorset.police.uk/reportcrime
Report Crime Online is an easy way to report information to us or report an incident or crime. Simply record all the details on the online form then submit the form via our website. Our contact centre staff will receive the form, record the crime, and provide you with a crime reference number.
Make an Enquiry Online – dorset.police.uk/do-it-online/make-an-enquiry-online/
If you want to make a general enquiry, tell us something, ask a question or report a suspicious incident (not happening now) then using the online enquiry form is an efficient way to make us aware of this information.
Alternatively, you can email us via firstname.lastname@example.org
Report Anti-Social Behaviour Online – dorset.police.uk/do-it-online/asb-and-nuisance-communications/
Use this online form to report anti-social behaviour, which is not happening now. This information allows us to build an intelligence picture of what is happening in your local area to help and support our communities.
Request a Call Back – dorset.police.uk/do-it-online/request-a-call-back/
Simply complete the details on the online form to Request a Call Back from Dorset Police the same day. Request a Call Back can be used to ask questions, report non-urgent crime and receive updates on existing crime.
Alternatively, our contact centre staff are available to answer your calls, day or night should you still wish to call the 101 non-emergency number.
Remember, in an emergency, when life is threatened, people are injured, offenders are nearby or immediate action is required, always dial 999.