Who should I contact to tell them about the issue?

You can report fraud, cybercrime, online scams or viruses through Action Fraud’s online reporting tool or by ringing up 0300 123 2040.

Here you will find information on different types of scams that are currently happening, and a guide to reporting scam texts or mobile calls to 7726.

Ofcom also have more advice on how to avoid unwanted calls and messages.

If you have been a victim of a Premium phone rate scam then you can contact the Phone-paid Services Authority (PSA), the official regulator for content, goods and services charged to a phone bill. You can call on 0300 30 300 20 or head over to the PSA website.

Or if you’ve received a scam letter, forward it on to the Royal Mail with a covering letter to Freepost, Scam Mail, PO Box, Exeter, EX1 9UN. You can also email scam.mail@royalmail.com or call 03456 113 413.

stop don't click and report suspicious texts  and stop hang up and report suspicious calls

From Ofcom some scams to watch out for

Action Fraud Logo

You can report fraud, cybercrime, online scams or viruses through Action Fraud’s online reporting tool or by ringing up 0300 123 2040.

Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cyber crime in England, Wales and Northern Ireland.

They provide a central point of contact for information about fraud and financially motivated internet crime. People are scammed, ripped off or conned everyday and we want this to stop.

The service is run by the City of London Police working alongside the National Fraud Intelligence Bureau (NFIB) who are responsible for assessment of the reports and to ensure that your fraud reports reach the right place. The City of London Police is the national policing lead for economic crime.

Click on the heading that best describes the type of scam. You will be forwarded to the Action Fraud website to get more information.


Action Fraud and the National Crime Agency have been working with Law Enforcement and Regulatory partners to suspend these websites to protect the public.

Banking & credit

Banking & credit fraud has occurred if transactions you have made show up on your bank statement.


Business directory fraud is when a business receives a form in the post, by email or fax, appearing to offer a free listing in a business directory.

Charity fraud

Charity donation fraud is when fake charities play on your sympathy by asking you to make a donation to a worthy cause.

Financial Investment

ÂŁ1.2 billion is lost to investment scams in the UK, with share sales and carbon credits commonly used by fraudsters to target potential investors.

Customer Fraud

Premium rate phone line scams Shopping fraud Smishing Ticket scams Travel and subsistence fraud.

Insurance Fraud

Insurance-related frauds happen when false claims are made to insurance companies.

Cyber fraud

You believe someone obtained your plastic card, cheque or account details to steal money from your bank account.


Telecommunications frauds involves the misuse of airtime by fraudsters who have no intention of paying any bills.

Advance fee

Advance fee fraud is when fraudsters target victims to make advance or upfront payments for goods, services and/or financial gains that do not materialise.

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