This month we  are focussing on:



Action Fraud is warning the public to #StayTunedToFraud as fraudsters are contacting victims, claiming to be from well-known organisations including Her Majesty’s Revenue and Customs (HMRC). Fraudsters are then tricking victims into making payments using iTunes gift cards.

Fraudsters are using online store gift cards to collect money from victims because they can be easily redeemed and sold on. The fraudsters don’t need the physical card to redeem the value and will instead use tactics to persuade victims to purchase gift cards in large amounts and read out the serial code on the back over the phone.

How to protect yourself from gift card fraudsters:

  • Gift cards, including App Store and iTunes gift cards can only be used to purchase goods and services from the retailer named on the card. Never provide the numbers on the back of iTunes Gift Cards to someone you don’t know.
  • No genuine organisation will ask you to pay taxes, bills or fees using iTunes Gift Cards, or any other type of voucher. If you’re contacted by anyone that asks you to do this, you’re very likely the target of a scam.
  • Always question unsolicited requests for your personal or financial information in case it’s a scam. Even if someone knows your basic details (such as your name and address), it doesn’t mean they are genuine.
  • Genuine banks or other trusted organisations won’t pressure you to make a financial transaction on the spot. If something feels wrong then it’s usually right to question it.
  • If you think you have been a victim of fraud, report it to Action Fraud online or by calling 0300 123 2040.


Action Fraud has a range of support material please download and share the messages – put up posters, include articles in newsletters, give copies to neighbours: Share on socail media – information and raising the level of awarness is key to helping reduce fraud.


PDF icon Action Fraud consumer leaflet 2.72 MB
PDF icon Action Fraud poster 1.9 MB
PDF icon Action Fraud business leaflet 3.05 MB
PDF icon Advance fee fraud_fact sheet 783.33 KB
PDF icon Identity crime_fact sheet 845.74 KB
PDF icon Computer software service fraud_fact sheet 842.77 KB
PDF icon Banking and credit card fraud_fact sheet 786.65 KB
PDF icon Online shopping fraud_fact sheet 787.06 KB
PDF icon Identity Fraud_Do you really know_Infographic.pdf 2.23 MB
PDF icon Money Mules_Do you really know_Infographic.pdf 1.54 MB
PDF icon Email Spoofing_Do you really know_Infographic.pdf 1.5 MB
PDF icon Public Wi-Fi_Do you really know_Infographic.pdf 1.14 MB
PDF icon Dating Fraud_Do you really know_Infographic.pdf 1.39 MB
PDF icon Cyber resolutions for a safer 2016.pdf 1.25 MB
PDF icon What happens with Action Fraud reports_Infographic.pdf 1.72 MB
PDF icon What happens to your information – infographic.pdf 181.43 KB

Sourc e Action Fraud website